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Communicating in the Moment: Managing Expectations Is The Key to Great Client Service!

The stature and credibility of any marketing and business development team in the country is based on the experiences that internal clients have with the team. The challenge occurs when a ball gets dropped; no matter how significant or insignificant, "marketing" dropped the ball.

20 minute read August 01, 2014 at 01:59 PM
By
Adam Severson
Communicating in the Moment: Managing Expectations Is The Key to Great Client Service!

The stature and credibility of any marketing and business development team in the country is based on the experiences that internal clients have with the team. Each of these service experiences is the result of a multitude of interactions, big and small.

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