Legal Tech: Warning Signs of Subpar Tech Support

Your firm has identified an exciting new technology and done its due diligence. And then, you find yourself in the worst possible scenario: It turns out that the provider's technical support stinks. Here are some potential red flags that will help you evaluate a provider's technical support before you sign on the dotted line.

8 minute read July 01, 2018 at 12:05 AM
By
Joe Kelly
Legal Tech: Warning Signs of Subpar Tech Support

Your firm has identified an exciting new technology and done its due diligence. You sign the contract in a honeymoon-esque glow of optimism at the advantages this new software will bring to your attorneys, staff and clients.

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