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Using Feedback To Improve Team Performance

The problem with giving feedback is that it often comes across as criticism. Human beings tend to react defensively, resulting in a denial of the feedback or worse, entrenchment in the behavior or attitude that may be derailing them in the first place. How can we give feedback in a way that minimizes defensiveness?

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One of the most powerful tools to improve the performance of a team is the ability to give and receive feedback effectively.

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