One of the most powerful tools to improve the performance of a team is the ability to give and receive feedback effectively.
Using Feedback To Improve Team Performance
The problem with giving feedback is that it often comes across as criticism. Human beings tend to react defensively, resulting in a denial of the feedback or worse, entrenchment in the behavior or attitude that may be derailing them in the first place. How can we give feedback in a way that minimizes defensiveness?

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