Administrative support has been under siege for almost a decade, with an unsustainable talent model and a ticking retirement time clock. Now with the advent of flexible work models and generative AI, those changes are accelerating at an unprecedented pace.
Sink or Swim: The Evolving State of Law Firm Administrative Support
The paradigm of legal administrative support within law firms has undergone a remarkable transformation over the last decade. But this begs the question: are the changes to administrative support successful, and do law firms feel they are sufficiently prepared to meet future business needs?

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