"Billing was the lifeblood of the firm. Everything revolved around it. Promotions, raises, bonuses, survival, success," John Grisham writes in his 1991 novelThe Firm.
Decades later, fees are
AI and the Billable Hour
While there has been a slow pivot toward alternative fee arrangements in the last decade, many firms still cling to the tenet of the billable hour, even as artificial intelligence reimagines its contours.

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