Every firm has done something about AI by now. A committee was formed. A pilot was run. Vendors came through and impressed the room. Somewhere in the budget is a line-item leadership can point to and say, yes, we are investing in this.
Law Firms Don’t Have an AI Problem, They Have an Operational Problem
The AI hype cycle has a name for lack of ROI — the trough of disillusionment, where inflated expectations meet unrealized results. But the gap between what was spent and what can be shown is not a technology problem. The technology works. The failure is operational.
By
Matt Bares
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