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Practice Building Skills: Exceeding Clients' Expectations Image

Practice Building Skills: Exceeding Clients' Expectations

Evan & Chuck Polin

Can asking your clients questions be the answer to increased business? We recently attended a legal marketing workshop in Philadelphia, and the main topic of conversation revolved around retaining clients, and what clients believe is important in their choice of attorney or law firm. We were not surprised to find that there is a huge disconnect between what clients are looking for in their choice of attorney, and what they believe they are receiving from their current law firm.

Features

Media & Communications Corner: Mark Beese, 'Marketing Guy,' Holland & Hart Image

Media & Communications Corner: Mark Beese, 'Marketing Guy,' Holland & Hart

Pamela Ulijasz

Holland & Hart 'marketing guy' Mark Beese uses a combination of public relations and advertising to set the stage for business development. The doors open on new client relationships when potential buyers are familiar with the firm's capabilities and reputation in the legal marketplace.

Features

Feedback Made Easy for Partners Image

Feedback Made Easy for Partners

Sharon Meit Abrahams

The objective in giving feedback is to enhance performance by supplying information to guide the individual toward the level and quality of work that is expected. This article contains seven steps to effective and useful feedback sessions.

Features

Customer Identification Programs Image

Customer Identification Programs

Michael Zeldin, Michael Shepard & Piero Molinario

Section 326 of the USA PATRIOT Act requires financial institutions to implement a written Customer Identification Program (CIP) that is appropriate for the size and type of business and that includes minimum requirements. The CIP is intended to enable the institution to form a reasonable belief that it knows the true identify of each customer. The CIP must include account opening procedures that specify the identifying information to be obtained from each customer. It must also include reasonable and practical risk based procedures for verifying each customer's identity.

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Real Property Law Image

Real Property Law

ALM Staff & Law Journal Newsletters

In-depth analysis of the latest rulings.

Features

On the Move Image

On the Move

ALM Staff & Law Journal Newsletters

Who's doing what in the bankruptcy world.

Features

Involuntary Petitions Under BAPCPA Image

Involuntary Petitions Under BAPCPA

ALM Staff & Law Journal Newsletters

As bankruptcy practitioners awaited the enactment and effective date of the Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 ('BAPCPA'), the multitude of speaking panels, journals, and cocktail conversations offering their speculative commentary on the anticipated effects of the amendments to Title 11 paid increased attention to the proposed amendments' effects on the remedies afforded to creditors under ' 303 of the Bankruptcy Code ' namely the involuntary bankruptcy petition.

Features

Valuing the Closely Held Business Image

Valuing the Closely Held Business

Johanne M. Floser

Aside from the many important and critical issues involving children and family, the valuation of a closely held business or professional practice may be one of the most significant issues a practitioner will face when resolving the financial aspects of matrimonial matters. In that regard, one of the most important aspects that the valuator is confronted with is the establishment of a reasonable level of replacement compensation to assign to the owner in the valuation of an ownership interest.

Features

How Much Is Enough? Image

How Much Is Enough?

Victoria Woodlin Chavey

In employment class actions in federal court, such as class actions under Title VII for which Federal Rule of Civil Procedure 23 provides the governing procedure, the most critical juncture in the case is often the plaintiffs' motion for class certification. That motion requires the court to evaluate whether the plaintiffs have met the Rule 23 requirements and may proceed as a class; denial of the motion generally deals a devastating blow to plaintiffs' claims. In a new ruling that employers can use to support their bids to defeat plaintiffs' motions for class certification under Rule 23, the Second Circuit recently clarified ' and strengthened ' the standard under which district courts should determine plaintiffs' satisfaction of Rule 23's requirements.

Features

Court Watch Image

Court Watch

Christopher M. Hanes

Highlights of the latest franchising cases from around the country.

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