Features

Improving Billing Security Improves Client Experience
Client service doesn't end before the invoice goes out. Every interaction is an opportunity for the firm to provide the best experience current knowledge and technology is able to deliver — and since security is a key component of what clients want, security needs to be part of that equation.
Features

IRS Keeps Hold On Employee Retention Credit Claims to Protect Small Businesses from Fraud
While the IRS has new ERC claims on pause and works to investigate possible fraud, business owners still have the opportunity to protect themselves from potential civil and criminal penalties.
Features

Partner Pay Spread Increases for Top Law Firms Amid Partnership Model Changes
Amid unprecedented billing rate hikes and an escalation of the battle for rainmaking talent, Am Law 100 law firms again raised the stakes on partner pay last year. At the same time, the average spread among Second Hundred firms fell a bit.
Features

Unbiased Thinking: A Blueprint for Your Law Firm Billing & Collections Transformation
Law firms generally experience a similar set of common challenges and costs tied to inefficient billing and collections practices. This is a cost no firm can afford; and to that end, this article offers a blueprint for transforming billing and collections
Features

Am Law 100 Insights: How Much Do Realization Rates Actually Matter?
In 2023, Am Law 100 firms saw their lowest realization rates in five years. Despite the lower realization, the industry appears to have had a better financial year in 2023 compared with 2022. So how much do realization rates actually matter?
Features

Am Law 100 Insights: Does Growth In Nonequity Partners Aid Profitability or Hinder It?
For a long time, the formula for law firm leverage was simple: grow the base of the pyramid by hiring more associates, keep them busy, and profit. But in recent years, that arithmetic is looking more like calculus as expanding nonequity partner tiers increasingly contribute to the law firm leverage equation.
Features

Law Firms Happy to Trade Falling Realization Rates for Strong Rate Increases
While some firm leaders pointed to market factors such as economic uncertainty, most indicated that declining realization rates were a price they were happy to pay in exchange for several years of strong rate increases.
Features

An Early Look: The 2024 Am Law 200 Financials
As firm financials results stream in, we're covering them firm by firm, as we've always done. You can read those story in this continually updated feed. So bookmark it, check back regularly, and stay tuned for the Am Law 100 and Second Hundred reports coming soon.
Features

Revolutionizing Revenue: How 'Invoice to Cash' Innovation Rescues Firms from Billing Woes
More and more, firms are understanding that it's the firm's ability to convert its agreed rates through billing and collections to collection realization that really counts. So why is it such a challenge for firms to solve it?
Features

AI, the Billable Hour and Improving Client Service
The ultimate guardian of the quality of client service is the partners' own judgement but properly utilizing AI can set expectations that will benefit the clients and the firm and end forever the "End of the Billable Hour" stories.
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