Features

Experience Management: Selecting Best of Breed Solutions for Better Business Outcomes
Experience management is vital not only in terms of raw time savings and cost efficiencies but is pivotal in the firm's ability to win new business.
Features

Want to Get Your Attorneys More Engaged? Get Them In the Office
Law firm leaders are increasingly concerned with lack of engagement. With law firm demand down and office attendance policies in flux, many firms don't believe their workforce is optimally motivated and are struggling with disengagement. The concern is that psychological investment changes when professionals don't see co-workers in the office, making it easier to develop distance, and disconnect.
Features

What Law Firm Bus Dev Teams Can Learn from the Fortune 500
Marketing and business development for law firms increasingly complex. As competition intensifies, RFPs and marketing output rise, and maintaining brand consistency across changing markets, regions and diverse work settings becomes a critical concern. It's time to think big.
Features

Cyberaccountants Offer a New Line of Defense Against Digital Disruption
As cybercrime intensifies, it is revealing a skills shortfall among those who defend our financial infrastructure. It has become critically clear that we need to radically rethink the way we prepare our frontline defense to include more experts with both technical savvy and accounting expertise. In other words, we need an army of cyberaccountants.
Features

Law Firm Leadership: Beyond Coffee and Client Alerts: Strategizing Your Client Nurture System for Multidimensional Relationships
Business development is, first and foremost, about people and your relationships with these people. While marketing and visibility activities (speaking, writing, etc.) are critical, it's the people who ultimately make the hiring decisions. As a lawyer, while time is rarely on your side, developing your Nurture System will help you strengthen and deepen your important relationships in ways that are sustainable and effective.
Features

Billable Hours Frustrate In-House Attorneys, So Why Aren't They Demanding Alternatives?
Alternative-fee arrangements help establish a link between outside counsel costs and the value provided.. Yet, adoption of AFAs remains sluggish — even as outrage over outside counsel hourly rate increases grows.
Features

Online Extra: 'Across-the-Board' Cost Increases Expected To Have Major Impact On 2024 Legal Ops
Although the inflation rate is down, law firms are still fighting "across-the-board" cost increases, including for talent and technology, as well as overhead costs for occupancy. Those costs are expected to have an outsize influence on law firm operations going into 2024.
Features

It's Hoteling, Not Moteling
Hoteling has a negative connotation in the legal industry as little has been done to make the experience reliable and something to look forward to. The fact is, hoteling has worked very well in other industries for many years, and lessons learned here can help law firms.
Features

Breaking Boundaries: Unleashing the Power of Flexibility In Law Firms for Recruitment, Retention, Diversity and Client Expansion
Embracing flexibility can provide law firms with a range of competitive advantages, from attracting and retaining top talent to fostering diversity and expanding their client bases. This article delves into the numerous benefits of flexible law practices and explore how those practices could contribute to the growth and success of modern law firms.
Features

When Does Zero Equal More? The Add-In Budget
This article is about putting more money into the distributable income line on your monthly financial report; how to rethink and profit from your annual budget-planning cycle, which should be underway now and not postponed for January after the "year-end" collection silly season.
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