Features
Client Speak: Client Feedback ' The 12 Essential Steps
This article ' in two parts ' will deal with the Client Feedback process, specifically the 12 essential steps involved. This first part lists the 12 steps and then describes steps 1 through 4a (pre-interview planning).
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Client Profiling and Segmentation
By profiling current clients and looking back over the years of data accumulated, law firms have an abundance of experience to determine what works and what does not when it comes to business development. The key is to set up a systemized approach to extract that data.
Features
Wolf Block Moves for Stay of Legal Malpractice Suit
Wolf Block and a number of former partners are seeking a stay of a legal malpractice lawsuit brought against them by car dealership owner Alan Potamkin over the firm's drafting of a prenuptial agreement.
UPDATING CLIENT RETENTION TO ALIGN INTERESTS
UPDATING CLIENT RETENTION TO ALIGN INTERESTS - client retention relies on the relationships that you establish with current and prospective clients. In our business developoment seminars, we emphasize the importance of selling based on the client or prospect's needs rather than the size of your firm, the number of offices the firm has, or the awards that your firm has received. Successful law sales require a balance between the firm's responsibilities and in-house counsel's responsibility to…
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How Fulbright & Jaworski Transformed Its Document Review Process
As e-discovery practitioners, our goal is to make the process for our clients more manageable and as cost-effective as possible. We sought to automate and streamline the process through the application of strategic technology and well-developed workflows.
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Upgrading Microsoft Office and What It Means to Your Service Desk
With the worldwide release of Office 2010 in June, Microsoft has once again unleashed a frenzy of new software purchases ' and even more Office upgrades ' globally.
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Florida Law Firms Protest Bar's Online Ad Rules
While the ACLU and other nonprofit legal groups have been declared exempt from a strict proposal for regulating lawyer Web sites, Florida's largest law firms are starting to band together to protest the regulations, largely on First Amendment grounds.
Features
Policing Workplace e-Mail Use
On-the-job Internet surfing has become a problem that employers can no longer ignore. A recent Office of Inspector General investigation, for example, revealed that senior-level SEC staff, including an attorney, used their workplace computers to view online pornography for up to eight hours per day during the period of time that led this country's biggest economic meltdown since the Great Depression.
Features
Training for Lawyer Management
What <i>specifically</i> managing partners and members of management committees should do to coalesce their partners, associates and staff into a well-managed and informed organization, with all of the professional and administrative personnel working together to achieve the firm's immediate and long-term objectives.
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- Major Differences In UK, U.S. Copyright LawsThis article highlights how copyright law in the United Kingdom differs from U.S. copyright law, and points out differences that may be crucial to entertainment and media businesses familiar with U.S law that are interested in operating in the United Kingdom or under UK law. The article also briefly addresses contrasts in UK and U.S. trademark law.Read More ›
- Warehouse Liability: Know Before You Stow!As consumers continue to shift purchasing and consumption habits in the aftermath of the pandemic, manufacturers are increasingly reliant on third-party logistics and warehousing to ensure their products timely reach the market.Read More ›
- Inferring Dishonesty: The Fifth Amendment and Fidelity CoverageDishonest employees always have posed a problem for businesses. The average business may lose 6% of its annual revenues to employee fraud, and cumulatively the impact of employee theft on the economy is estimated to be $600 billion annually. <i>See</i> Association of Certified Fraud Examiners ("ACFE"), 2002 Report to the Nation on Occupational Fraud & Abuse, at ii, 4 (2002), available at <i>www.cfenet.com/publications/rttn.asp.</i> Although the average loss through employee embezzlement is $25,000, where computerized financial records or transactions are involved, the average loss increases nearly twentyfold. <i>See</i> National White Collar Crime Center, <i>WCC Issue: Embezzlement/Employee Theft,</i> at 2 (2002), available at <i>http://nw3c.org/downloads/Computer_Crime_Weapon.pdf.</i>Read More ›
- The Article 8 Opt InThe Article 8 opt-in election adds an additional layer of complexity to the already labyrinthine rules governing perfection of security interests under the UCC. A lender that is unaware of the nuances created by the opt in (may find its security interest vulnerable to being primed by another party that has taken steps to perfect in a superior manner under the circumstances.Read More ›