Features
 
  Media & Communications: What ALM Reporters and Editors Expect from Law Firms and PR Pros In 2021: Part I
Instead of sharing my insights, experience and opinions as a 20-year vet in legal public relations, I went directly to the source – the ALM Media editorial staff. Here is what they had to say about the impact of COVID-19 on the industry as a whole and what they want and expect from law firms and PR pros in 2021.
Features
 
  Why a Mutuality of Services Mindset In Legal Makes for A Better Post-COVID Culture
In the legal industry, transitioning to a culture of care poses more of a challenge to law firms than other businesses. What is needed now is for attorneys to seize the chance to reshape their profession and strengthen their position as leaders of our society.
Features
 
  Leveraging Data to Drive Innovation in A Post-Pandemic (We Hope) World
With a new year and fresh outlook for the future, the time is ripe for legal technologists and innovators to take the delivery of legal services and client experience to the next level. One key is recognizing that successful innovation is equal parts mindset, method and message.
Features
 
  Providing Superior Value to Clients In a Rocky Economic Climate
What kinds of firms are best positioned to provide superior value to clients and why this is such a critical consideration in the current economic climate.
Features
 
  Firms Adding Financial Analysts to Calculate Profitability
Law firms are increasingly adding new staff members and software to calculate their profitability, helping firms determine partner compensation and make other business decisions.
Features
 
  How ALSPs Can Effect Law Firms' Bottom Line
As alternative legal service providers (ALSPs) continue to take root with significant growth across the legal world, law firms have to consider how these niche companies affect their bottom line and how to react to this burgeoning parallel industry.
Features
 
  For the New Year, Copy High Growth Firms by Prioritizing Marketing Investment
Firms must be cautious as they re-examine budget priorities to not underestimate the harm that can be caused by failing to consider the long-range damage that can be done to a firm's brand by cutting back too much on their marketing efforts.
Features
 
  AI Is Calling Time On the Billable Hour
The game has changed substantially for law firms today — the evolution of the legal business model is underway and artificial intelligence (AI) is playing a big role in calling time on the billable hour.
Features
 
  10 Ways to Prepare for 2021's Collision of Business and Society
As we enter 2021, we should expect the needs of business and society to continue colliding. But if law firms prepare for those collisions, they can drive better outcomes.
Features
 
  Late Year Collections Could Make or Break 2020 Profitability
Success in 2020 is likely to come down to who your clients are. If they were hit hard by the pandemic that will trickle down to their vendors, including law firms. But for others, the top line could come out nearly unscathed.
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