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Sales Speak: Closing Business: Four Stages of a Business Relationship Image

Sales Speak: Closing Business: Four Stages of a Business Relationship

Silvia L. Coulter & Jim Cranston

A number of scholars have studied relationship development and the science/psychology around building relationships. This article looks at a perspective on four stages of relationship-building, and provides some insight into each.

Features

Leadership Mistakes Image

Leadership Mistakes

Aleta Norris

Leadership. It's an accidental career. Yet, too many leaders are leaving their leadership to chance. They have not sought out the skills to lead intentionally and confidently.

Features

Unfinished Business Claims Image

Unfinished Business Claims

Robert W. Dremluk

Last month, in Part One of this article, we explained that two judges sitting in the District Court in the Northern District of California had issued decisions with respect to unfinished business claims. The rulings on all these cases (one of which was updated after press time) favored the law firm defendants. We continue this discussion herein.

Features

Social Media Invades and Modernizes Employment Practices Image

Social Media Invades and Modernizes Employment Practices

Morey Raiskin & Celeste Thacker

For employers, social media sites present a potential treasure trove of information on applicants, but mining this information for use in recruiting, hiring, firing and monitoring of employees is fraught with risk. Nonetheless, some studies show that 40% of employers search social media during the hiring process. While there are not currently any laws in the United States forbidding employers from gleaning information from social media, improper use can get them into trouble.

Features

Identity Theft and Taxes Image

Identity Theft and Taxes

Richard H. Stieglitz & David Albrecht

In 2013, 13.1 million people were victims of some sort of identity theft. Often, you may think of identity theft as being confined to credit card or ATM fraud, yet there is an epidemic of fraudulent electronically filed tax returns. Identity-related tax fraud is the third-largest theft of federal funds after Medicare/Medicaid and unemployment insurance fraud.

Features

30-Day Plan to Success Image

30-Day Plan to Success

Kimberly Alford Rice

Fully focused women rainmakers assess what needs to be done, and then set about doing it. Instead of "breaking a glass ceiling," they build a new facility with a new ceiling. For them, "no" is not an option and fear is left in the dust.

Features

When a Lateral Move Is a Package Deal Image

When a Lateral Move Is a Package Deal

Eric Dewey

Research indicates that a lateral partner's team may contribute more to the success of the rainmaker's move to a new firm than most realize. A surprising turn of events recently brought the issue into view.

Features

Law Firm Security Pressures Alleviated With Financial Strategies Image

Law Firm Security Pressures Alleviated With Financial Strategies

Scott McFetters

We know the consumer-industry stories of hackers infiltrating Target and, more recently, Home Depot:

Features

<I><B>Online Extra:</B></I>Reinventing Associate Training at Law Firms Image

<I><B>Online Extra:</B></I>Reinventing Associate Training at Law Firms

Toni Whittier

In a market that has heightened expectations for client service, communication, the delivery of value at all stages of a representation and predictability in pricing, law firms must re-evaluate the nature and breadth of their associate training.

Features

When Clicks Don't Count Image

When Clicks Don't Count

Marlisse Silver Sweeney

There's a lot of allure when it comes to viral content. The thought of law firm marketing whizzing through the Web, without cost to the firms, is enough to make a person cry. But what is the downside?

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