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Client Speak: Client Feedback: Best Practices Image

Client Speak: Client Feedback: Best Practices

Donald E. Aronson

Part One and Part Two of this article, which appeared in the July 2011 and September 2011 issues, respectively, discussed the nine components of <i>How</i> Client Feedback Best Practices. This last Part is devoted to the <i>By Whom</i> Best Practices.

Features

The Rule of the Five Ws Works in a Crisis Image

The Rule of the Five Ws Works in a Crisis

Robin Iori

Today's highly charged media environment, whether it's social media or television reporters, means that a crisis plan is a priority for even the smaller law firm.

Features

Teach Your Associates Sound Management Skills Image

Teach Your Associates Sound Management Skills

Mark J. Neuberger

If law firms are to succeed in the new paradigm, careful consideration should be given to incorporating basic management skills training into each new lawyer's career planning process.

LEGAL SALES QUESTIONS: PART IV. DON'T FORGET............... Image

LEGAL SALES QUESTIONS: PART IV. DON'T FORGET...............

allan colman, [email protected]

LEGAL SALES QUESTIONS: PART IV., DON'T FORGET . . . . . "By failing to prepare you are preparing to fail." Benjamin Franklin The theme of this 4 part series has been preparedness - specifically for questions that might be posed by prospective clients when you meet them in the RED ZONE. Being prepared for any question will allow you to better serve the client and close the deal. There are some things to remember about&#133;

Features

Understanding Cross-references In Word 2010 Image

Understanding Cross-references In Word 2010

Sue Hughes

Cross-reference is a powerful tool in guiding your reader to specific locations in a document. When using the Cross-reference feature, always keep the reader in mind and create those references to make navigating throughout the document as straightforward as possible.

Features

'Second Generation' Long'Term-Care Planning Image

'Second Generation' Long'Term-Care Planning

Kim Natovitz

In the absence of the implementation of the CLASS Act, employers who have not done so already might want to consider offering a private long-term-care insurance plan with an enrollment strategy that touches on paying for and planning for long-term care.

Features

Project Planning Image

Project Planning

Paul Silverman

Effective project management is one of the most cost-effective and powerful tools in your tool belt. Here's why.

Features

The Seventh Annual MLF 50: The Top 50 Law Firms in Marketing and Business Development Image

The Seventh Annual MLF 50: The Top 50 Law Firms in Marketing and Business Development

Kimberly Alford Rice, Wendy Stavinoha & Steven Salkin

Despite dreary economic conditions, 2011 proved to be a highly energized year for law firm marketing departments. Responding well to the "doing more with less" mantra from management committees, talented legal marketing professionals moved their firms to gain substantial market share and expansion at home and abroad. It is with great excitement that we introduce you to the 2011 MLF 50.

Features

Murders Offer Grim Reminders of Dangers Family Law Attorneys Face Image

Murders Offer Grim Reminders of Dangers Family Law Attorneys Face

Karen Sloan

At least five family law attorneys have been killed or violently attacked by clients' ex-spouses since February 2010, and the recent deaths have highlighted the safety risks they face.

Features

On the Move Image

On the Move

ALM Staff & Law Journal Newsletters

Who's doing what; who's going where.

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