Six Sigma is a disciplined methodology for eliminating defects in any process ' from manufacturing to transactional law. Following this efficiency matrix, LEAN Processing, as developed by Toyota, is without question the most important approach to business process of our times.

Employers sponsoring participant-directed 401(k) plans face a quandary with respect to all the new fee disclosure requirements being put forth by the Department of Labor. This article discusses the situation.

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Who's doing what; who's going where.

In <i>Giant Eagle, Inc. v. Phar-Mor, Inc.</i>, the United States Court of Appeals for the Sixth Circuit held that the lower courts erred in their determination that once a lessor mitigates its damages by entering into a substitute lease, the lessor cannot claim damages from the original lessee for the period covered by the new lease if the substitute lessee subsequently defaults. Here is a discussion of the case.

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Recent high-profile cases of interest to you and your practice.

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In the recently decided AWG Leasing Trust case, No. 1:07-CV-857 (N.D. Ohio 2008), a federal district court found against a taxpayer that engaged in a cross-border sale-leaseback of a waste-to-energy facility located in Germany. Herein is a discussion of the case and its aftermath.

Last month, the author discussed what a corporate social responsibility (CSR) program entails and how the key to creating a successful CSR program is to establish stakeholder value across the board. This followup article explains the seven steps to be taken in establishing such a coordinated CSR program.

High-quality work for existing clients is the most important and most appreciated selling tool there is. For that reason, the common terminology of "client retention" is inadequate. Here's why.