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Recent cases in e-commerce law and in the e-commerce industry.
With the explosion of media, communications, and advertising channels and techniques, including e-commerce conduits and businesses, and the resources they offer employees and users, it is evermore difficult to figure out the difference between 'commercial' and 'non-commercial' speech. But finding the answer is extremely important, because it usually determines whether one is liable for consumer fraud and false advertising, and for right-of-publicity claims.
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e-commerce was born in the digital age, so lawyers handling e-commerce litigation are old hands at mining their clients' computerized documents ' e-mails, online purchase orders, call-center records and the like ' to resolve these disputes. The e-commerce lawyer may know more about the bits and bytes of the underlying communications and data-storage technology, but that will not necessarily preserve, identify and produce all the relevant ESI.
Although blogging has gone mainstream in some professions, there's one group of people mostly absent from the blogosphere: the in-house bar.
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Consider all the critical information that would vanish if a key employee of your business died suddenly, and others had to locate that information.
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The legal risks associated with operating an online business are largely hidden to many people who are lured by the dream of making their fortunes with the apparent ease of opening a virtual storefront.
Companies in virtually every sector of the economy have become targets of allegations that their business practices or products have injured consumers. These cases often arise as class actions, frequently exposing target companies to the risk of significant defense costs, liability, or a product recall. In the face of the ever-increasing risk of consumer protection claims, most companies have put into place risk management strategies that principally rely on a variety of insurance policies. All too often, though, when a company needs its insurance most, it finds that it does not get the protection that it expects. Instead, insurers frequently make every effort to evade payment under their policies.
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Verdicts of interest to you and your practice.
ABC Company was overconfident about the effectiveness of its hotline, which was producing only about 25% of the industry average call volume. XYZ Inc.'s hotline had a similar issue, generating only 15%. In both instances, using a breakthrough benchmarking study, we identified the low usage and recommended potential remediation steps.