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Is Patient Satisfaction a Factor in Lawsuits? Image

Is Patient Satisfaction a Factor in Lawsuits?

Linda S. Crawford

Doctors feel hurried these days, and they resent it. They believe that the demands of their days have caused them to spend less time with patients. They also believe that their patients resent it. Let's look at what has really happened to the office visit -- and then let's see if better patient satisfaction levels correlate with fewer lawsuits.

Features

Manufacturer Agrees to Pay $74 Million Image

Manufacturer Agrees to Pay $74 Million

Janice G. Inman

Natick, MA-based Boston Scientific Corp. has agreed to pay $74 million to the United States to resolve an ongoing investigation concerning its 1998 distribution and subsequent recall of one of its coronary stent delivery systems. In agreeing to the settlement, the company did not admit to any wrongdoing.

Features

Using Daubert to Defeat Causation in the Delayed Diagnosis Claim Image

Using Daubert to Defeat Causation in the Delayed Diagnosis Claim

Victoria M. Davis & Brian R. Stimson

<b><i>Part Two of a Two-Part Article</i></b>: The <i>McDowell</i> case discussed in the first part of this article presented the question of "whether it is so if an expert says it is so." <i>See Viterbo v. Dow Chem. Co.</i>, 826 F.2d 420, 421 (5th Cir. 1987). <i>Daubert</i> and its progeny answered in the negative and established that an expert may not present a bare causation conclusion to the jury when that expert has no scientific basis for that conclusion or for any of the predicate inferences leading up to it. The <i>McDowell</i> claim failed because a physician's personal clinical experience, sometimes called anecdotal experience, is simply not a proper scientific basis for causation opinion testimony.

Features

The Keys To Building A Successful Book Of Business Image

The Keys To Building A Successful Book Of Business

Chuck Polin

1. Understand that building a client base is a key factor in determining your success as an attorney. The hard fact is (although it was not taught us in…

Features

<b>Media & Communications Corner:</b> Becoming Your Reporter's Best Friend Image

<b>Media & Communications Corner:</b> Becoming Your Reporter's Best Friend

David Berger

If there is one thing that everyone in your law firm marketing department can agree upon, it is the importance of cultivating and maintaining relationships with editors and reporters. Your team has likely recognized this basic point for years, as have the marketing departments of your competitors. It is just as probable, though, that one (or both) of you have seen these efforts stagnate, as happens all too regularly. You lose track of the fundamentals. In what manner, then, can your firm begin to refresh its efforts, and keep ahead of the Jones, Jones &amp; Jones LLP's? What creative methods can you implement that will make a reporter think of your firm and your attorneys first?

Features

Networking, Growing Books Of Business. Dare I say it? Sales! Image

Networking, Growing Books Of Business. Dare I say it? Sales!

Michele Lando

Professional services practitioners ' be they lawyers, doctors, accountants, financial planners, or even insurance agents ' all have one thing in common: They need clients in order to provide their services. <br>But how much time studying about building a career? Attracting clients to the firm? Establishing relationships? Exactly; not much! Nonetheless, recognizing that you need training and getting good training are not necessarily one in the same

Features

Billing Your Client? Think Branding In The Process Image

Billing Your Client? Think Branding In The Process

Peter Darling

The foundation of marketing is branding. Although branding drives most attorneys crazy because brands resist logical definitions, your firm's brand is an essential element of marketing legal services. In essence, brands are an array of impressions and beliefs that surround your firm, and create expectations about the kind of attorneys the firm has and the work it performs. Since brands create an emotional connection between attorneys and their clients, your brand can be considered your firm's personality.

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