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How does a law firm discover what it takes to become a Preferred Provider for a particular key client? Simple, just ask the client.
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Business as usual is different now, and we're not going back to the "good" old days when the fa'ade of increasing billing rates masked a multitude of law firm management sins.
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Law firms have begun to recognize that segmenting their services can be a good thing and a legitimate business model to deploy.
Every touch point a client has with a firm can contribute meaningfully to client satisfaction ' or dissatisfaction.
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In the U.S. workplace, increasing religious diversity means additional labor and employment responsibilities for in-house counsel, according to a new report from the Tanenbaum Center for Religious Understanding.
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Recent notable whistleblower cases are in some instances defining what it takes to be a successful retaliation plaintiff; in other ways, these cases are merely shaping the battleground for cases yet to come.
The government routinely requires certifications from its contractors, who provide everything from weapons systems used in combat to health care services paid by Medicare and Medicaid.
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Rulings in two cases have substantially defined the landscape of non-competition law in Illinois, and have a profound impact on employers' use of restrictive covenants with their employees.
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The Third Circuit recently reaffirmed the policy underlying anti-assignment provisions in connection with bankruptcy cases, and the extent of bankruptcy courts' jurisdiction after closure of a case.
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The Supreme Court <I>may</I> finally clarify some of the confusion regarding a bankruptcy court's authority acknowledged by Justice Scalia in <I>Stern</I>.
