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Marketing the Law Firm

Features

An Innovation Mindset Improves Client Satisfaction and Retention, But What About Profits? Image

An Innovation Mindset Improves Client Satisfaction and Retention, But What About Profits?

Jon Campisi

As law firms explore technological advancements ranging from generative AI to improved billing software, experts caution against having unrealistic expectations of immediately increased profitability, but they emphasize that an innovation mindset will improve client satisfaction and retention.

Features

Performance, Not Size, Leads to Growth In Today’s Market Image

Performance, Not Size, Leads to Growth In Today’s Market

Eric Thurston

In today’s market, growth is no longer a function of how big you are, but how well you perform — how quickly you can make informed decisions, respond to shifting client needs, and align the entire firm around a shared vision of success. The firms that pull ahead over the next five years won’t be the ones with the most lawyers or the flashiest marketing budgets. They’ll be the ones that master the art and science of firm performance.

Features

Transparency Is a Leadership Imperative In Today’s Environment Image

Transparency Is a Leadership Imperative In Today’s Environment

Jennifer Simpson Carr & Brenda Plowman

In an environment where silence often breeds suspicion, and ambiguity opens the door to distraction and misinformation, law firm leaders cannot afford to treat transparency as optional. Transparency is often seen as a communication tactic or a box to check; however, in today’s environment, it’s a leadership imperative.

Features

How Lawyers Can Deliver More Value and Reduce Risk In Transactional Work Image

How Lawyers Can Deliver More Value and Reduce Risk In Transactional Work

Kathryn Lye

Firms that enable lawyers to practice at the top of their license by embracing smarter workflows and AI-driven systems that enhance human judgment aren’t just more efficient; they’re setting a new standard for excellence, reducing risk for clients, and elevating the role of the lawyer.

Columns & Departments

Fresh Filings Image

Fresh Filings

Entertainment Law & Finance Staff

Notable recent court filings in entertainment law.

Features

‘Client Choreography’ Addresses Changing Market Dynamics Image

‘Client Choreography’ Addresses Changing Market Dynamics

Ioana Good & Krystina Sibley

Even the savviest marketer, business developer, or business leader needs guidance on what content elements will address their current client and new business needs as market dynamics swiftly change. This is where content choreography comes in to take one activity, such as a speaking engagement, to propel a comprehensive suite of next steps. Here are some strategies to create original content and maximize your efforts with content choreography.

Features

Anatomy of a Prompt: Providing Real Training for Using AI In Law Firms Image

Anatomy of a Prompt: Providing Real Training for Using AI In Law Firms

Sean A. Harrington & Andy Kim

With generative AI, research time has collapsed and review time has expanded. The model can draft in minutes, which means you now spend more time asking whether the draft is accurate, defensible, and on brand. Prompting skill is not about magic words. It is about shaping the first draft so the review phase is shorter and you are not fixing preventable mistakes. A good prompt removes ambiguity, narrows scope, and sets expectations. The better the prompt, the less the scramble at the end.

Features

Impact and Cost of the ‘Overcriminalization’ of Individuals Image

Impact and Cost of the ‘Overcriminalization’ of Individuals

Elkan Abramowitz & Jonathan Sack

The financial and human cost on individuals of arguable “overcriminalization” is enormous, and defense counsel certainly wonder whether that damage can be justified in light of the ultimate legal outcomes of the white-collar dramas we witness.

Features

AI Era Requires New Strategy to Grow Client List Image

AI Era Requires New Strategy to Grow Client List

Danielle Blustein Hass

Lawyers have long managed their digital footprint to market their practices. But as artificial intelligence becomes more pervasive, they need to start rethinking their approach.

Features

Federal Judge Grants Preliminary Approval of Anthropic’s $1.5 Billion Settlement In Copyright Case Image

Federal Judge Grants Preliminary Approval of Anthropic’s $1.5 Billion Settlement In Copyright Case

Michael Gennaro

A federal judge in the Northern District of California granted preliminary approval on September 25 to a $1.5 billion settlement between Anthropic and a class of authors who alleged that the artificial intelligence company used their copyrighted works to train its chatbot Claude without their consent. The settlement is the largest copyright settlement of all time, covering 482,460 works and paying authors slightly more than $3,000 per work infringed.

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