Client Speak: Client Feedback: Best Practices
November 23, 2011
Part One and Part Two of this article, which appeared in the July 2011 and September 2011 issues, respectively, discussed the nine components of <i>How</i> Client Feedback Best Practices. This last Part is devoted to the <i>By Whom</i> Best Practices.
The Rule of the Five Ws Works in a Crisis
November 23, 2011
Today's highly charged media environment, whether it's social media or television reporters, means that a crisis plan is a priority for even the smaller law firm.
Alternative Business Structures
November 23, 2011
Is the legal profession about to step down from its lofty heights into the nitty gritty of big business? If so, what would Alternative Business Structures mean for marketing the law firm?
The Supreme Court and Product Liability
November 23, 2011
The Supreme Court decided less than a handful of product liability cases last term. But those it did decide will have great significance in the areas of personal jurisdiction over foreign manufacturers, and federal preemption of state law.
The Dangers of 'Ban the Box'
November 23, 2011
To prevent job applicants with criminal records from being automatically rejected, cities and states are considering and already adopting so-called "Ban the Box" laws and ordinances.
Expanding Fiduciary Exposure Under ERISA
November 23, 2011
The same pressure to investigate and disclose fees associated with 401(k) plans is now coming to plan administrators in a different form ' new Department of Labor ("DOL") regulations codified at 29 C.F.R. ' 2550.404a-5.
Establishing Core Values in Your Law Firm
November 23, 2011
The need to deal fairly with people while also dealing with profitability in a businesslike way has motivated many firms to document a written set of core values or standards that provide clear, firm-wide expectations regarding individual contributions and mutual accountability.