The Maturation of Competitive Intelligence in Law Firms
August 01, 2016
Advances in technology have given clients more information about the cost of legal services and where else that client might go looking for them, leading to increased demand for discounts and other alternative fee arrangements at a time when in-house legal departments are under rising pressure to cut costs. Here's how to use competitive intelligence.
Sullivan & Worcester's Advancement Think Tank
August 01, 2016
This article explores Sullivan & Worcester's content development initiative experiment from the marketing and professional development perspectives. A group of about eight senior associates, were charged with developing the content.
Executive Coaching Drives Future Leadership Success
July 01, 2016
Executive coaching has finally made contact with Big Law, big time. This paradigm shift has happened because research now proves there is a return on investment realized by organizations that invest in professionally developing human capital .
Create a Unified Team By Integrating Your Talent Functions
July 01, 2016
As firms strive to maximize operational efficiencies and increase the effectiveness of recruiting and retention across the talent spectrum, many are evaluating how to best align their talent function to the firm's values and business objectives, essentially with the common goal of delivering excellent client service and enhancing employee career satisfaction.
Wow Your Clients!
July 01, 2016
The old-school term is Client Satisfaction. It's been replaced with Client Delight, which is defined as beyond satisfaction. But, just how good do you have to be, anyway?
Law Firm Retreats
July 01, 2016
In today's economy retreats may still be happening, but many have been tailored down and changed to business meeting formats rather than just R & R. To get the most out of the time and expense investment, proper planning is key.
