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The Time to Improve Administrative Performance Is Now

By J. Mark Santiago
June 01, 2019

We are now awash in predictions of an impending economic downturn. Economists are predicting that sometime in 2020, the current boom will end. A boom that after 10 long years has returned the AmLaw averages to their inflation-adjusted 2008 numbers.

Recalling that Will Rogers once remarked that economists have accurately predicted 10 of the last eight recessions, I wonder what law firm management is waiting for. Why wait for a downturn to improve professional and administrative operations, policies and procedures? When is the best time to identify, discuss and design performance improvement measures? When you have the time, the resources, and clear heads or are in the midst of a financial crisis when survival is the only thing on your mind?

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