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Asymmetry and Invalid Arbitration Clauses

By Jeffrey M. Goldstein and Matthew J. Kreutzer

In the world of franchising, mandatory arbitration contract provisions have become de rigueur. In principle, agreements to arbitrate favor neither party; as a practical matter, however, franchisors and franchisees have quickly learned about the real-life advantages and disadvantages of including an arbitration clause in a franchise contract. Generally, these clauses are included in franchise contracts because they tend to favor the franchisor ' the party that, in most cases, usually has the bargaining power to impose terms and conditions on the weaker party, the franchisee. There are very few, if any, reported cases in which a franchisee challenging the validity of an arbitration clause has been shown to have requested or demanded that an arbitration clause be included in the franchise agreement.

In the wake of the recent blizzard of U.S. Supreme Court decisions unequivocally solicitous of arbitration clauses, courts have generally been loath to invalidate arbitration agreements between private parties. Indeed, in most cases, guided by the principle of “rigorous enforcement,” courts faced with mandatory arbitration provisions generally do little more than act as rubber stamps, sending case after case directly to arbitration. To most courts, the mere existence of a mandatory arbitration clause in a contract evinces an intent by the parties (who were often presumed to be sophisticated parties with bargaining power) to arbitrate; the terms in the franchise agreement are held to be conclusive as the final, fully integrated expression of the parties' intent. Although the Federal Arbitration Act (“FAA”) itself provides exceptions to the policy of enforcement, few courts historically have seriously considered invalidating an agreement to arbitrate. Against this strong sentiment, a franchisee seeking to litigate his or her case in court in the face of a mandatory arbitration clause has historically had little hope.

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