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Spyware Remains Elusive

By Stewart A. Baker
June 29, 2004

Even 007 wasn't shadowed this much. These days, spyware operations are the most popular cybermarketing tool around ' and the most unpopular. Software designers and advertisers have joined forces to run a clandestine operation on millions of consumers across the country. The tracking, data mining, and browser hijacking files that these companies surreptitiously plant on a person's computer extract personal information for advertising purposes, often without the user's knowledge or consent, and they have become a growing concern to companies, individual consumers, and the government. Most importantly, as frustration and fear of spyware grow and cause more people to turn away from the Internet, e-commerce is threatened. How did we get to this point, and what are the chances of successful regulation?

So Simple, So Hated

The basic business model is clear enough. Collect information about a user's Web browsing, and report the information to a server that will send pop-up ads to the user's computer. Because this process adds to pop-up misery and slows the user's Internet connection, the most successful spyware programs have to stick to the hard drive like a cockleburr. Spyware often sneaks into the computer without notice, because that's the only way it can get in, and then it often hides in many places, hoping to regenerate after a partially successful effort to uninstall it. A severely infected computer may be so difficult to cleanse that it is easier to reformat the drive and start over.

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