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The Best Little Warehouse in Missouri

By John Alber

[Editor's Note: Articles on appropriate technology usually relate to Third World countries, but the topic proves to have relevance right here at home. In this informative and carefully reasoned article, one of A&FP's new Board members shows how to pursue ambitious Business Intelligence objectives without getting carried away.]

At least two large law firms have now decided to implement Enterprise Resource Planning (ERP) packages (in both cases, software from SAP AG), and are now in some stage of implementation. Anyone who reads the business press is aware that ERP implementations can lead to catastrophic results, as happened not long ago when a well known chocolate company found itself unable to fulfill orders following an ERP implementation. There are also many accounts of companies, especially manufacturing companies, successfully implementing ERPs, with attendant benefits. Clearly, ERPs present a risk/benefit choice for the businesses implementing them. The question I address here is whether the benefits of ERP outweigh the costs and risks for law firms.

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