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Defining Success When It Comes To Legal Technology Training Programs

By Judye Carter Reynolds
March 28, 2006

Software trainers find the need for computer training to be never-ending. In many firms, training programs abound but users don't seem to be gaining ground fast enough to master the array of applications on the desktop.

Frustrations among users rise with the need for speed in productivity and also for trainers as they fight for training time, training resources, and willing participants. Yes ' willing participants. End-users aren't motivated to attend training that is stressful, discouraging, or a waste of time; often defined as any training experience that does not provide skill retention and mastery.

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