In-house counsel often complain to each other about what they are not getting from their law firms as promised during the proposal and romancing phase.
COMMITMENTS MADE; COMMITMENTS FORGOTTEN
In-house counsel often complain to each other about what they are not getting from their law firms as promised during the proposal and romancing phase. And although outside counsel may be providing services "as usual", and don't challenge themselves to review their promises to new clients, the insiders should hold their feet to the fire. What commitments did the law firm make to you and what do you need to do to remind them that'
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