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Be a Software Contract Hero

By Nanci Tucker

Picture this scenario: Six months after your company signs a contract for new technology, the project manager comes to your office for advice. Apparently, the project team thinks that Function X is part of the standard software, but the vendor insists that Function X requires customization and has provided a pricey quote. The project manager asks you to look at the contract (which, by the way, you originally reviewed) and tell her what it says. Crossing your fingers, you pull out the contract and quickly realize that the contract doesn't address Function X and worse yet, indicates that the vendor may be right!

I have to admit that this scenario is all too familiar. As in-house counsel, I was often asked to review contracts after a five-minute description from the project manager. When lucky, I was included as part of the project team that made the selection. In both situations, I found myself wondering whether I had done enough to address all of the vital elements in my contract review.

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