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Keeping Track of Telecommuters

By Erik Sherman

Fuel prices are unpredictable, and companies need to cut overhead. It appears there is no better time to encourage telecommuting. However, there is a downside: When people work from home, managers get suspicious. What if the telecommuter is slacking off?

The suspicious employer could turn to remote monitoring technology, but that solution is both boon and bane. Certainly, businesses can watch workers down to actual keystrokes and even literally keep eyes on them via Webcams. By doing so, however, the corporation can overstep bounds, open itself to lawsuits, antagonize workers, and turn contractors into full-time employees, whether they want to or not.

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