In today's economy, lawyers are scrambling to do everything they can to maintain and grow their current client relationships. They should because it's easier to keep clients than to find new ones.
Best Practices in Client Relationship Skills
There are key activities that lawyers can engage in to promote the health of existing client interactions. All of these activities can be categorized into one of three stages: 1) establishing the relationship; 2) building the relationship; and 3) proliferating the relationship.
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