Editor's Note: We welcome Don Aronson to our Board of Editors and as a regular columnist. Based in New York City, Don is a marketing and business consultant to professional services firms.
Client Speak: Is the Burden of AFA Here to Stay?
The recent dramatic downturn has created something relatively unknown to law firms: the "insistent buyers' market" (or "ibm"), wherein all the pent-up frustrations of the past have suddenly found a voice and now have to be confronted and no longer ignored.
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