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Automating BlackBerry Support Across the IT Organization

By Robert Holloway
October 28, 2009

As Director of Information Technology at international law firm Cadwalader, Wickersham & Taft LLP, my team experiences first-hand every day how much the BlackBerry smartphone has become a staple for attorneys and staff alike.

And with more than 1,000 of the devices connected to five BlackBerry Enterprise Servers in North America, Beijing and the United Kingdom, and eight Microsoft Exchange mail servers, that's a lot of people who count on us to keep them productive for the benefit of our diverse client base.

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