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Sharpening the Focus on Legal Technology: 2009

By Dennis Kennedy
October 28, 2009

A surprisingly large number of legal technology decisions are based on a slim amount of anecdotal information. Someone on the technology committee hears that two other firms bought a certain software. Someone in the IT department reports that other firms are having difficulty with an upgrade, delaying certain types of projects or finding “bugs” or compatibility issues with a new version.

In part, this approach stems from natural human ways of dealing with new issues. Stories are persuasive, especially when hard data can be difficult to find, as it often is in discovering what lawyers are doing with technology.

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