Talk of e-mail management has been ubiquitous in recent years, but many law firms still have not made significant progress. For a records and information management professional, “e-mail management” refers
Achieving Law Firm e-Mail Utopia
Most firms have made no dedicated effort to address e-mail management outside of technology considerations. The following recommendations assume that the firm has a viable repository for e-mails where they can be easily moved in their native format. Firms must focus on development of policies and procedures, modes of enforcement and educational programs to address e-mail management.
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