In many instances and in many sectors, technology is looked to as the savior, since it's easy to simply focus on the “bright, shiny object” that will quickly and painlessly
Balancing People and Processes with Technology in e-Discovery
In many instances and in many sectors, technology is looked to as the savior, since it's easy to simply focus on the "bright, shiny object" that will quickly and painlessly fix the problem at hand. The same is true in the legal industry when it comes to litigation and e-discovery. Unfortunately, technology is only part of the equation, unable to deliver the promised value without the inclusion of the equally important pillars of people and processes. While many recognize this as a truism, they nevertheless forget (or underemphasize) the importance of the other factors ' much to their detriment.
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