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Top Five Backup Headaches Solved

By Jim McGann
June 07, 2010

The volume and value of enterprise data continues to grow. At the same time, the number of people needing access to that data for business applications, legal and compliance requirements or historical records management is increasing. Managing this data and the supporting costs can give IT a screaming headache. Locking the majority of it away, in proprietary backup formats ' that only IT can access, just compounds the problem.

New technology is available that directly indexes backup data and allows the extraction of files and e-mail without the use of the original backup software. By providing quick and easy access to data on tape, common causes for backup data migraines can be alleviated. This article outlines how to quell the pounding caused by common backup data issues.

  1. Data Restoration
    Finding and restoring files and e-mails requested by users.
    The design spec two generations back, the e-mail outlining the department reorganization, the slide deck for the big client proposal. It's IT's job to find and restore these lost files when their business users request them. Users know IT backs everything up, and with retention policies limiting mailbox sizes and desktop storage space, they expect IT to be able to retrieve this type of data when required. Not such an easy task from the IT perspective. However, new technology allows IT to perform full-content searches of backup data without needing to restore it, without requiring the original backup software and without requiring access to the backup catalog. Directly index last month's tapes and find and extract what the boss is asking for. Headache gone.
  2.   e-Discovery
    Supporting legal teams who need data from historical backup tapes for litigation.
    The once excessive burden associated with discovery of backup tape data has been lifted by new indexing technology ' and the industry knows it. Court rulings alongside e-discovery regulations have changed the way backup tape data is considered for discovery. This makes data locked away on the mountains of offsite tapes subject to search. IT owns these tapes, and legal will be knocking on your door when tape discovery becomes necessary. By implementing direct indexing technology, the tight court-imposed time lines and massive amounts of data on tape, become easier to handle. Headache gone.
  3. Legacy Infrastructure
    Maintaining legacy infrastructure to access to data on tapes in old, non-production backup formats.
    Whether as a result of a merger, a decision to change vendors, or a storage infrastructure consolidation, IT teams within large organizations often have the challenge of maintaining multiple backup environments. This means two or more times the infrastructure cost, the support costs and the headaches. At least in the past that was true. New technology can directly index, search and extract backup data regardless of format, without needing the original backup software to restore it first. One tool eliminates the need to maintain legacy backup infrastructures and still provides access to historical tape data. Headache gone.
  4. Endless Backups
    Waiting through unreasonable backup windows.
    There are only so many hours in a day. And with the growing importance of enterprise data, finding the time to fully backup all of it is causing headaches. By definition, the backup process makes a copy of everything, over and over again. One complete copy is a good thing, even great if catastrophe strikes. But how many near exact copies of the whole organization's data does one IT team need to create? One copy of that e-mail saved in Joe's Inbox from 2007 is surely enough. New technology allows IT to maximize the backup process and intelligently select only new or changed data to backup. This significantly reduces the volume of data backed up to tape over and over again. By managing the backup process to capture the truly interesting data, tape volume will go down, backup times will reduce, and offsite storage costs will shrink. Headache gone.
  5. Storage Optimization
    Maximizing the value of the investment in storage resources.
    The cost of storage is part of doing business, but using storage resources wisely is smart business. The profile of data on the primary storage is often a mystery, giving the IT manager tasked with storage assessment and optimization a migraine. Tapping into recent tape backups of the network provides all the necessary information. Tape indexing technology produces reports that detail the duplicate data, outline user statistics such as volume and age of data, find sensitive content ('PII'), and more. All this without the need to scan the network because all this content is captured in the recent backup. Applying the intelligence captured through tape indexing allows storage to be assessed and optimized and the value of a storage investment to be maximized. Headache gone.

Jim McGann serves as Vice President of Information Discovery for Index Engines (http://www.indexengines.com/). He has extensive experience with e-discovery and information management and is currently contributing to the Sedona Conference Working Group addressing electronic document retention and production. McGann is also a frequent speaker for industry organizations including ARMA and ILTA.

The volume and value of enterprise data continues to grow. At the same time, the number of people needing access to that data for business applications, legal and compliance requirements or historical records management is increasing. Managing this data and the supporting costs can give IT a screaming headache. Locking the majority of it away, in proprietary backup formats ' that only IT can access, just compounds the problem.

New technology is available that directly indexes backup data and allows the extraction of files and e-mail without the use of the original backup software. By providing quick and easy access to data on tape, common causes for backup data migraines can be alleviated. This article outlines how to quell the pounding caused by common backup data issues.

  1. Data Restoration
    Finding and restoring files and e-mails requested by users.
    The design spec two generations back, the e-mail outlining the department reorganization, the slide deck for the big client proposal. It's IT's job to find and restore these lost files when their business users request them. Users know IT backs everything up, and with retention policies limiting mailbox sizes and desktop storage space, they expect IT to be able to retrieve this type of data when required. Not such an easy task from the IT perspective. However, new technology allows IT to perform full-content searches of backup data without needing to restore it, without requiring the original backup software and without requiring access to the backup catalog. Directly index last month's tapes and find and extract what the boss is asking for. Headache gone.
  2.   e-Discovery
    Supporting legal teams who need data from historical backup tapes for litigation.
    The once excessive burden associated with discovery of backup tape data has been lifted by new indexing technology ' and the industry knows it. Court rulings alongside e-discovery regulations have changed the way backup tape data is considered for discovery. This makes data locked away on the mountains of offsite tapes subject to search. IT owns these tapes, and legal will be knocking on your door when tape discovery becomes necessary. By implementing direct indexing technology, the tight court-imposed time lines and massive amounts of data on tape, become easier to handle. Headache gone.
  3. Legacy Infrastructure
    Maintaining legacy infrastructure to access to data on tapes in old, non-production backup formats.
    Whether as a result of a merger, a decision to change vendors, or a storage infrastructure consolidation, IT teams within large organizations often have the challenge of maintaining multiple backup environments. This means two or more times the infrastructure cost, the support costs and the headaches. At least in the past that was true. New technology can directly index, search and extract backup data regardless of format, without needing the original backup software to restore it first. One tool eliminates the need to maintain legacy backup infrastructures and still provides access to historical tape data. Headache gone.
  4. Endless Backups
    Waiting through unreasonable backup windows.
    There are only so many hours in a day. And with the growing importance of enterprise data, finding the time to fully backup all of it is causing headaches. By definition, the backup process makes a copy of everything, over and over again. One complete copy is a good thing, even great if catastrophe strikes. But how many near exact copies of the whole organization's data does one IT team need to create? One copy of that e-mail saved in Joe's Inbox from 2007 is surely enough. New technology allows IT to maximize the backup process and intelligently select only new or changed data to backup. This significantly reduces the volume of data backed up to tape over and over again. By managing the backup process to capture the truly interesting data, tape volume will go down, backup times will reduce, and offsite storage costs will shrink. Headache gone.
  5. Storage Optimization
    Maximizing the value of the investment in storage resources.
    The cost of storage is part of doing business, but using storage resources wisely is smart business. The profile of data on the primary storage is often a mystery, giving the IT manager tasked with storage assessment and optimization a migraine. Tapping into recent tape backups of the network provides all the necessary information. Tape indexing technology produces reports that detail the duplicate data, outline user statistics such as volume and age of data, find sensitive content ('PII'), and more. All this without the need to scan the network because all this content is captured in the recent backup. Applying the intelligence captured through tape indexing allows storage to be assessed and optimized and the value of a storage investment to be maximized. Headache gone.

Jim McGann serves as Vice President of Information Discovery for Index Engines (http://www.indexengines.com/). He has extensive experience with e-discovery and information management and is currently contributing to the Sedona Conference Working Group addressing electronic document retention and production. McGann is also a frequent speaker for industry organizations including ARMA and ILTA.
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