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Creating a Catalyst For Change

By Lisa Girmscheid

Like many other companies, my employer, Rockwell Automation, wanted to become more cost-efficient, have the capability to perform benchmarking, make the best staffing decisions and serve our business proactively by providing legal advice that helps lower and manage the company's risks. However, our inability to monitor and report on our outside counsel spending was holding us back from meeting these goals. With the help of an outside consultant, we were advised to implement a solution that combines e-billing, matter management and reporting ' which was a fairly new concept a few years ago.

Under the direction of Doug Hagerman, our new general counsel (“GC”), I was assigned to lead a team in implementing a legal enterprise management system from Bridgeway Software. Serving as both Law Department Advisor and Project Manager, my role was to help select, design and implement an e-billing/matter management solution, which can be tricky business to say the least. I knew this firsthand because we had already implemented two different solutions over the span of three years. Implementing Bridgeway's matter-management offering, eCounsel, as our second solution was a success due to many factors, but there is no question that lessons learned from the first implementation came in very handy this time around.

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