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ENHANCE RELATIONSHIP BUILDING
July 26, 2011
EXHANCE RELATIONSHIP BUILDING – In the first column on client retention and relationship building tactics to use during this difficult economic period, we discussed “expanding client efforts.” Today's topic is ENHANCING RELATIONSHIP BUILDING. Building, maintaining and cultivating client relationships is more important than ever in this market. clients value relationships and relationships build trust, loyalty and retention. Know the “voice of the client”: go where they go, read what they read, and know who they know. Ask them to participate in a conference, to co-author an article, and to speak to your younger attorneys. – or consider inviting them to join you for a round of golf or go to the opera. Spend time building the relationship now and down the road, you'll be able to ask for references and introductions.In the next post of this series, we'll discuss the importance of maintaining and building effective internal strategies that strengthen a law firm's core – its employees.
EXHANCE RELATIONSHIP BUILDING – In the first column on client retention and relationship building tactics to use during this difficult economic period, we discussed “expanding client efforts.” Today's topic is ENHANCING RELATIONSHIP BUILDING. Building, maintaining and cultivating client relationships is more important than ever in this market. clients value relationships and relationships build trust, loyalty and retention. Know the “voice of the client”: go where they go, read what they read, and know who they know. Ask them to participate in a conference, to co-author an article, and to speak to your younger attorneys. – or consider inviting them to join you for a round of golf or go to the opera. Spend time building the relationship now and down the road, you'll be able to ask for references and introductions.In the next post of this series, we'll discuss the importance of maintaining and building effective internal strategies that strengthen a law firm's core – its employees.
The DOJ's Corporate Enforcement Policy: One Year Later
The DOJ's Criminal Division issued three declinations since the issuance of the revised CEP a year ago. Review of these cases gives insight into DOJ's implementation of the new policy in practice.
The DOJ's New Parameters for Evaluating Corporate Compliance Programs
The parameters set forth in the DOJ's memorandum have implications not only for the government's evaluation of compliance programs in the context of criminal charging decisions, but also for how defense counsel structure their conference-room advocacy seeking declinations or lesser sanctions in both criminal and civil investigations.
Use of Deferred Prosecution Agreements In White Collar Investigations
This article discusses the practical and policy reasons for the use of DPAs and NPAs in white-collar criminal investigations, and considers the NDAA's new reporting provision and its relationship with other efforts to enhance transparency in DOJ decision-making.
A Lawyer's System for Active Reading
Active reading comprises many daily tasks lawyers engage in, including highlighting, annotating, note taking, comparing and searching texts. It demands more than flipping or turning pages.
Bankruptcy Sales: Finding a Diamond In the Rough
There is no efficient market for the sale of bankruptcy assets. Inefficient markets yield a transactional drag, potentially dampening the ability of debtors and trustees to maximize value for creditors. This article identifies ways in which investors may more easily discover bankruptcy asset sales.