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Managed Services

By Ron Arrington
August 31, 2011

According to Wikipedia, managed services are “the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities.”

The definition goes on to add that the person or organization that “owns or has direct oversight of the organization or system being managed” is called the “client or customer,” and the “person or organization that accepts and provides the managed service is regarded as the service provider.”

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