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Fighting CRM's - Is It A Losing Battle?
December 08, 2011
FIGHTING CRM'S – IS IT A LOSING BATTLE?Senior marketing professionals tell me they are plain worn out fighting to get CRM's in place, and then to even get their attorneys to use them.According to Robin Dicks, in a 2011 Thriving Company/Managing Partners' Forum Survey of CRM activities in professional firms, 80% of the respondents achieved “slightly better results . . . than in 2010.” how does this disconnect occur?Upon reading the survey closely, the preponderance of firms responding classified themselves as global and U.K. based with only 15% from North America. It appears the Europeans “have improved their ability to gain strategic and financial benefits from CRM activities.”What is your firm's experience?
FIGHTING CRM'S – IS IT A LOSING BATTLE?Senior marketing professionals tell me they are plain worn out fighting to get CRM's in place, and then to even get their attorneys to use them.According to Robin Dicks, in a 2011 Thriving Company/Managing Partners' Forum Survey of CRM activities in professional firms, 80% of the respondents achieved “slightly better results . . . than in 2010.” how does this disconnect occur?Upon reading the survey closely, the preponderance of firms responding classified themselves as global and U.K. based with only 15% from North America. It appears the Europeans “have improved their ability to gain strategic and financial benefits from CRM activities.”What is your firm's experience?
Why So Many Great Lawyers Stink at Business Development and What Law Firms Are Doing About It
Why is it that those who are best skilled at advocating for others are ill-equipped at advocating for their own skills and what to do about it?
Bankruptcy Sales: Finding a Diamond In the Rough
There is no efficient market for the sale of bankruptcy assets. Inefficient markets yield a transactional drag, potentially dampening the ability of debtors and trustees to maximize value for creditors. This article identifies ways in which investors may more easily discover bankruptcy asset sales.
The DOJ's Corporate Enforcement Policy: One Year Later
The DOJ's Criminal Division issued three declinations since the issuance of the revised CEP a year ago. Review of these cases gives insight into DOJ's implementation of the new policy in practice.
A Lawyer's System for Active Reading
Active reading comprises many daily tasks lawyers engage in, including highlighting, annotating, note taking, comparing and searching texts. It demands more than flipping or turning pages.
Protecting Innovation in the Cyber World from Patent Trolls
With trillions of dollars to keep watch over, the last thing we need is the distraction of costly litigation brought on by patent assertion entities (PAEs or "patent trolls"), companies that don't make any products but instead seek royalties by asserting their patents against those who do make products.