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Litigation Support Information Governance

By Alice E. Burns

The treatment of personal identifiable information (PII) is quickly becoming a critical issue and should be on litigation support's risk and information governance agenda. Certain industry sectors that lawyers represent may have a duty to protect PII. For some corporations, such as financial or medical, the duty to protect PII may be highly regulated; while in other industries that compile personal information as statistical information, education or government for example, the duty may be self imposed through Acts or executive order. Where industry does compile personal identifiable information and there is a duty to protect this information, companies are moving to regulate this information within their internal systems. What happens when PII is transmitted to litigation support as part of client information subject to an adversarial action? What is PII anyway? Does litigation support have a duty to protect PII on behalf of the law firm's client? If there is a duty, how should litigation support react to protect PII?

PII Defined

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