DANGERS OF NEGLECTING BUSINESS SAVVYIn a recent business radio program interview, I was asked a series of questions about client development and retention.
Dangers of Neglecting Business Savvy
DANGERS OF NEGLECTING BUSINESS SAVVY In a recent business radio program interview, I was asked a series of questions about client development and retention. One was "WHAT ARE THE DANGERS OF AN EXPERT LAWYER NEGLECTING THEIR BUSINESS SAVVY?" According to our May, 2012 Closers Group U.S./Canada survey on Client Retention, 365 of the respondents indicated that a lack of attention and communication by the attorneys caused them to be fired. Reasons pjrovided included lack of contact, dissatisfied…
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