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Dangers of Neglecting Business Savvy
August 20, 2012
DANGERS OF NEGLECTING BUSINESS SAVVYIn a recent business radio program interview, I was asked a series of questions about client development and retention. One was “WHAT ARE THE DANGERS OF AN EXPERT LAWYER NEGLECTING THEIR BUSINESS SAVVY?”According to our May, 2012 Closers Group U.S./Canada survey on Client Retention, 365 of the respondents indicated that a lack of attention and communication by the attorneys caused them to be fired. Reasons pjrovided included lack of contact, dissatisfied with service, and “never told us why.” All indicate a real absence of maintaining open, frequent communications.Next time, the “maximizing rejection” question.
DANGERS OF NEGLECTING BUSINESS SAVVYIn a recent business radio program interview, I was asked a series of questions about client development and retention. One was “WHAT ARE THE DANGERS OF AN EXPERT LAWYER NEGLECTING THEIR BUSINESS SAVVY?”According to our May, 2012 Closers Group U.S./Canada survey on Client Retention, 365 of the respondents indicated that a lack of attention and communication by the attorneys caused them to be fired. Reasons pjrovided included lack of contact, dissatisfied with service, and “never told us why.” All indicate a real absence of maintaining open, frequent communications.Next time, the “maximizing rejection” question.
The DOJ's Corporate Enforcement Policy: One Year Later
The DOJ's Criminal Division issued three declinations since the issuance of the revised CEP a year ago. Review of these cases gives insight into DOJ's implementation of the new policy in practice.
The DOJ's New Parameters for Evaluating Corporate Compliance Programs
The parameters set forth in the DOJ's memorandum have implications not only for the government's evaluation of compliance programs in the context of criminal charging decisions, but also for how defense counsel structure their conference-room advocacy seeking declinations or lesser sanctions in both criminal and civil investigations.
Use of Deferred Prosecution Agreements In White Collar Investigations
This article discusses the practical and policy reasons for the use of DPAs and NPAs in white-collar criminal investigations, and considers the NDAA's new reporting provision and its relationship with other efforts to enhance transparency in DOJ decision-making.
Bankruptcy Sales: Finding a Diamond In the Rough
There is no efficient market for the sale of bankruptcy assets. Inefficient markets yield a transactional drag, potentially dampening the ability of debtors and trustees to maximize value for creditors. This article identifies ways in which investors may more easily discover bankruptcy asset sales.
A Lawyer's System for Active Reading
Active reading comprises many daily tasks lawyers engage in, including highlighting, annotating, note taking, comparing and searching texts. It demands more than flipping or turning pages.