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Managing an Enterprise Mobile Device Program

By Stephen S. Wu

This morning, your general counsel walked into your office and announced that your company is considering implementing a “bring your own device” (BYOD) program. She tells you a BYOD program would allow employees to use personal mobile devices of their choice to perform business work. She says that you are in charge of the program's legal aspects and making sure everything is in place. What do you do now?

The popularity of BYOD is part of a mobile revolution otherwise known as the “consumerization of information technology.” Drivers for consumerization include employees' desire to use top-selling smart phones, tablets and other smart devices with the latest technology, including more capabilities, features and greater productivity. This allows workers to access all of their work information anytime, anywhere and with any device. Moreover, the mobile revolution is not simply a bottoms-up demand for technology from front-line employees. Executives are now demanding mobile technology as well for the same reasons.

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