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The Mutual Benefits of Trust: Building an Attorney-Client Relationship in Collections Work

Let's face it: Collections work is not for every attorney. But it has been my experience that with a commitment to some fundamental operating principles and a focus on building a mutually beneficial relationship, both the collections attorney and his or her client can develop and maintain a long-term working relationship that really is, for all intents and purposes, a partnership.

Of course, I am coming at this from a client's perspective: My company buys commercial debt, primarily from equipment leasing companies, banks and other asset-based lenders that have decided not to attempt to recover it ' or perhaps attempted but were unsuccessful. We purchase these debts after they have been “charged-off” by the leasing company or other lender who has decided that its best hope for collecting any return from these charge-offs is to sell them to us.

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