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Taming the Beast: Information Management and Governance in a Global Environment

By Laurie Fischer and Heather Yanak
June 28, 2013

Last month, Part One of this article examined the catalysts motivating companies to take charge of their information and the need to develop a comprehensive information governance approach to support their objectives. This month, we look at policy and procedures development, the role of technology, document disposition, and the importance of change management.

Before future specifics can be decided, a working group should be established to assess the current status of records management against the ideal future state, and, from that, design a master plan and 'road map' for implementation. Once the guiding principles for information governance are in place, the focus shifts to drafting supporting documents and detailing program specifics, such as technology needs and destruction protocols.

Information Governance Policy and Procedures

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