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Facing Multilingual Litigation in e-Commerce

By Mary Mack
July 02, 2013

International borders are no longer a barrier in e-commerce business. Enterprises often have multinational corporate parents, subsidiaries, suppliers and customers. Even smaller companies can develop e-commerce websites and reach out to prospects in all corners of the world.

However, while the “world” has become the accessible market, business requirements have also changed. With global communication, offices and customers spread across different countries around the world, companies have a much greater need to access and analyze data in multiple languages. This alone is a challenging task for most, but when it comes to a company's legal requirements, the uncertainty over whether the content of a document in a foreign language is critical or unimportant can drive costs up and trigger timeline overruns.

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