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<i>At the Intersection</i>: What Do GCs Want From Outside Firms?
Last fall, we attended a private meeting held in Panama with the General Counsel of 35 global corporations. Given the differences in their businesses, geography, cultures and operational envelopes, one would surmise that they saw their practices, priorities and peeves quite differently. Not so: It would be fair to say that there were more areas of concordance in their thinking than there were differences and disagreements. Plain speaking was the order of the day.
Their responses were particularly telling ' and particularly outspoken ' when we propounded a broad meta-question: What do legal departments want from their law firms? We then sat back, listening intently, typing on our iPads as fast as our fingers could fly. Here, verbatim and unedited, were some of their responses:
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