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Uniting Legal, IT and Records Management

By Doug Yarabinetz

When organizations discuss electronically stored information (ESI), it almost always revolves around three core groups: legal and/or compliance; records management; and, of course, IT. These individuals are the lucky few whose daily routines center on the management of that information. Despite the fact that they all are responsible for important business functions associated with this data, they are seldom on the same page. How do we communicate and collaborate better to ensure we all get along when it comes to better information management and e-discovery processes?

Part of the reason e-discovery is challenging is due to its ad-hoc nature. Requests routinely arise without prior warning and, in many organizations, personnel dedicated to performing e-discovery are a luxury. Consequently, when a request arises, it can become a major interruption that delays or adversely impacts other planned projects. Whether the need to search for ESI is being created by a pending litigation, Freedom of Information Act request (FOIA) or some other directive, the process is frequently time sensitive and often onerous, which makes the importance of a team even greater.

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