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Twitter Faces Privacy Suit over Direct Messages

By David Ruiz
October 02, 2015

Twitter Inc. has been hit with a proposed class action alleging that the company's handling of direct messages between users violates the Electronic Communications Privacy Act (ECPA), 18 U.S.C. '2510-22.

The complaint, filed last month by attorneys at Chicago-based Edelson, claims that the ostensibly private messages are scanned and altered by an algorithm, which replaces hyperlinks with customized links. “But, while Twitter reads the contents of its users' direct messages, Twitter never obtains (or even seeks) its users' consent,” the suit states.

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