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As firms strive to maximize operational efficiencies and increase the effectiveness of recruiting and retention across the talent spectrum, many are evaluating how to best align their talent function to the firm's values and business objectives, essentially with the common goal of delivering excellent client service and enhancing employee career satisfaction. At smaller firms, staff and attorney recruiting and support functions have often been handled by one individual under one umbrella. But as firms have become larger and more diversified, the stratification between those functions has become more pronounced, often with very little interaction or shared common vision between the departments, as well as separate processes, policies, databases and reporting structures.
This bifurcated system can result in lower employee morale, less shared investment in the firm's overall strategic mission, inefficient duplication and a missed opportunity to maximize the development and retention of all firm talent. Through better integration, all talent can be recruited and trained at more comparable levels of sophistication, collaborate more effectively and become more uniformly aligned with the firm's core business mission. In order to evaluate how an integrated talent model could best be implemented at a particular firm, it is necessary to examine the current structures, potential synergies and the opportunities, challenges and best practices for implementation.
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