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<b><i>Legal Tech: Case Study</b></i> Jackson Walker Forges Ahead in an Ambitious Quest to Permanently Replace the Paper File

By Sharon Kasachkoff

It was just five years ago when our managing partner, Wade Cooper, shared his long-term vision for Jackson Walker's file management strategy. He challenged us to stop talking about going paperless and actually do something about it. Our firm's management realized that converting our workflow to an all-digital/electronic format would be a leading-edge innovation. Aside from the obvious advantages, our Managing Partner recognized the cost, mobility, efficiency, document access and risk mitigation advantages to going “paperless.”

Our immediate reaction? No way! Jackson Walker has seven Texas locations with 370 + attorneys with its largest office in Dallas. At the time, we occupied 140,000 square feet, and well over 15,000 linear feet ' five floors' worth ' was paper document storage. An upcoming relocation of the Dallas office challenged us to make the vision a reality. Our footprint at the new office was going to be about 27% smaller, so we concluded that most of the paper records had to go. The only question left to address for each document and file was, do we scan and shred or just shred? The answer was complicated and required specific workflows based on the practice group and matter type.

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